Turkcell Success Story

Turkcell Healthcare Information and Management Software fused with TURBOARD for additional value in 5 new gigantic healthcare complexes in Turkey.

Leading converged telecommunication and technology services provider Turkcell, undertook a tough task to digitalize every process in 5 new gigantic healthcare complexes with their Healthcare Information and Management Software.

Turkcell, equipped these complexes with very high quality technological infrastructure matching their superior construction standards, and deployed Turkey's best HIMS created by a team of Turkcell's expert engineers.

Initially, Turkcell planned to deploy an in-house BI solution as part of their HIMS, which could be easier to adapt over time, and requires no dependency on an external vendor.

However, building an enterprise BI solution is complex. It requires industry experience to determine what data to look at and the technology skills to manipulate that data into a valuable form. Also, simple, static reports and dashboards are generally easy to create with an in-house developed BI solution, but unfortunately, it’s very difficult to build sophisticated visualization and analysis which truly supports drill-down capabilities for rich analysis and easy data digestion.

Many users expect to perform comprehensive analysis with ad-hoc reports on their own and need a flexible BI platform. Reports need to be interactive and enable users to easily drill-down and navigate through the data.

Moreover, multi-source data points on each clinical area e.g., surgery, medicine, inpatient, outpatient would end up in a very complex design unless it's modeled properly and primarily targeting overall productivity and patient satisfaction.

After Turkcell took everything into consideration, decided to work with an established and experienced software vendor in order to integrate a BI platform to their existing HIMS.

Among popular and highly regarded BI solution providers, Turkcell has chosen TURBOARD, one of the best-of-breed BI platforms with a proven track-record of deployment in healthcare within fixed costs and timescales, and ability to scale.

Now, TURBOARD is being used as the BI module within Turkcell Healthcare Information and Management Software.

Turkcell and TURBOARD team provided healthcare professionals data analytics governance to support decision making on all levels.

By partnering with TURBOARD, Turkcell:

Substantially reduced the effort involved in reports and dashboards demanded by healthcare professionals, and
Boosted their productivity by letting them check and compare important healthcare metrics on time.